Making Civic Complaint Handling Faster, Smarter & More Reliable

Making Civic Complaint Handling Faster, Smarter & More Reliable Good municipal services depend on quick response. Citizens expect timely action on issues like drainage, sewage, waterlogging, and cleanliness. However, manual complaint systems often slow things down, causing delays and frustration. The Complaint Redressal & Management Cell (CRMC) needed to move from a reactive help desk […]